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Therapy session discussion

Navigating Mental Health Care

Navigating mental healthcare can be challenging due to a complex system, stigma, and lack of access, but resources are available to help individuals find support and treatment. 

Gaining Medical Information Effectively

Emergency Department & Inpatient Settings

Outpatient Settings

Preparing for Appointments

  • List Questions and Concerns

    • ​Before the appointment, make a list of your specific concerns and questions to ensure you cover all relevant topics

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  • Gather Relevant Information

    • ​Gather any relevant information about the family member's history, medications, or current struggles. 

A man taking notes

When Speaking with a Provider

  1. Listen Actively 

  2. Express your Concerns 

  3. Share Family History and Observations

  4. Be Direct and Concise, but also Respectful

  5. Ask Questions

  6. Be Patient

Comforting Hands

Preparing for Crisis

  • Readily information will alert respondents and give them an idea of what’s going on and what type of help or treatment is required.

  • A medical ID can assist in the safe return of loved ones by engraving an in case of emergency (ICE) contact.

  • Prescription drugs or medications can also be engraved into mental health medical ID tags, an important feature to alert medical professionals of significant interactions and risks.

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95% of emergency respondents check for a form of medical identification around the neck and wrist. Wearing a medical ID such as mental health wristbands help medical professionals understand these behavior and avoid them from being misdiagnosed. 

Options for Medical Identification

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