In Home Supportive Services
In-Home Supportive Services (IHSS) program provides homecare services to Medi-Cal eligible aged, blind or individuals with disabilities, including children, to assist them to remain safely in their own homes as an alternative to out-of-home care.
What Services are Available?
Preparing Meals
Laundry
Bathing
Personal Shoppers
Dressing
Medical Accompaniment
IHSS Eligibility Requirements
65 years of age, or blind, or disabled, and must have a disability that will last one year or longer. Note: Disabled children may also be eligible for IHSS.
Meet low income financial eligibility requirements based on Medi-Cal rules.
San Mateo County resident.
Current recipient of Supplemental Security Income (SSI) or Medi-Cal.
Currently living in own home (“Own home” does not include acute care hospitals, long-term care facilities, licensed community care facilities)
Have functional limitations, and without IHSS, would be unable to remain safely at home.
What Happens Next?
Once the completed referral is received by our office:
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An IHSS Community Worker may call the applicant to review and complete the referral information for IHSS eligibility.
IMPORTANT INFORMATION: We need verbal or written authorization from the applicant for someone to speak on their behalf.
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An IHSS Social Worker will call to schedule an IHSS assessment home visit.
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An IHSS Social Worker will conduct the home visit to assess the need to maintain the applicant’s independence.
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A written notice of approval or denial will be mailed.​​
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If found eligible, the notice will list the tasks approved and monthly hours authorized for payment.
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If denied, the notice will indicate the reason(s) and provide guidance and resources for you in case you disagree with the decision.
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Please note that before an IHSS Social Worker approves services, applicants are required to have an IHSS Program Health Care Certificate Form (SOC 873), completed by a licensed health care professional (Primary Care Provider or Mental Health Provider) stating the need for IHSS services.